Terms of Use and Conditions


Your access to and use of this Site is subject to the following terms and conditions and all applicable laws. By accessing and browsing this Site, you accept, without limitation or qualification, these Terms and Conditions and acknowledge that any other prior agreements regarding the use of this Site between you and Aspen Global Incorporated or Aspen Pharmacare UK Limited are superseded and of no force or effect.

About Us

emla.co.uk/ihateneedles.co.uk is operated by Aspen Pharmacare UK Limited (Aspen Pharmacare UK Limited and Aspen Global Incorporated are herein after referred to as “we”, “us” or “our”). The registered address of Aspen Pharmacare UK Limited, is at One Kingdom Street, 4th floor, Office, 419‑420, Paddington Central London W2 6BD and our company number is reg no. 11411661.

If you have any queries regarding the Site or any of the information or materials contained on or in it, please contact us by telephone on +44 (0)1748 828391/0800 008 7392 or by e-mail at aspenmedinfo@professionalinformation.co.uk.

Healthcare Professionals and Members of the Public

This Site is intended for members of the public.

The information contained in this Site is not designed to be medical advice and is intended to be information of a general nature regarding our company and our products. Specific medical advice should always be sought from a medical practitioner.

Medical Information/Conditions

We provide product information on this Site which is intended for general information purposes only, and is not intended to be information or advice on which you should rely. Many pharmaceutical and medical device products listed are available upon prescription from a medical doctor or qualified medical professional only, and not all such products may be available in all countries. The product information is not intended to provide complete medical information. SHOULD YOU HAVE A MEDICAL CONDITION, PROMPTLY SEE YOUR OWN MEDICAL DOCTOR OR HEALTH CARE PROVIDER. WE DO NOT OFFER PERSONALIZED MEDICAL DIAGNOSIS OR PATIENT-SPECIFIC TREATMENT ADVICE. You should always obtain complete medical information about your prescription medicines or medical devices (including their beneficial medical uses and possible adverse effects) by discussing the appropriate use of any medicine(s) or medical devices directly with your prescribing physician or, where appropriate, other medical advisor. Medical professionals may obtain complete medical information from the product’s information leaflet. Information on these products may vary by country. Patients, physicians and other medical professionals should check with local medical resources and regulatory authorities for information appropriate to their country. In addition, current regulations in the UK limit (or even prohibit in some instances) our ability to provide information and/or to respond directly to patient questions regarding our prescription products. We, however, will respond to inquiries from and provide information to your qualified health care professional in accordance with local regulations.

Use of Information

You may freely browse the Site, but you may only access, download or use information or other content from this Site, including any text, images, audio, and video (the “Information”) for your own non-commercial use. You may not distribute, modify, transmit, reuse, repost, or use the Information for commercial purposes, without our written permission. You must retain and reproduce each and every copyright notice or other proprietary rights notice contained in any Information you download. You should assume that everything you see or read on this Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without our written permission. We neither warrant nor represent that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with us. With the exception of the foregoing limited authorization, no license to or right in the Information, or any of our copyright or of any other party is granted or conferred to you.

If you use, download, print or reproduce Information in breach of these Terms and Conditions, your right to use the Site will immediately end and you must return to us or destroy (at our option) all copies (whether digital or physical) of the Information that you have made, including removing any links.

Trademarks/Proprietary Rights

All intellectual property rights (including, without limitation, copyright, database rights, design rights, patents, trademarks, logos and product names) in this Site are owned by or licensed to us unless otherwise stated.

This Site may also contain or reference patents, proprietary information, technologies, products, processes or other proprietary rights of Aspen Global Incorporated, Aspen Group or its affiliates and/or other parties. No license to or right in any such trademarks, patents, trade secrets, technologies, products, processes and other proprietary rights of Aspen Global Incorporated, Aspen Group or its affiliates and/or other parties is granted to or conferred upon you.

Provision of Information

While we use reasonable efforts to ensure that the Information is accurate and up to date, the Information may contain technical or other inaccuracies or typographical errors. We reserve the right to make changes, corrections and/or improvements to the Information, these Terms and Conditions and to the products and programs described in such information, at any time without notice.

We do not guarantee that access to the Site, or the Information on it, will always be available or uninterrupted. Your right to access the Site is given on a temporary basis only. We reserve the right to change the Site and the Information on it, including without limitation by adding or removing content or functionality, at any time. We reserve the right to block your use of the Site or discontinue this Site at any time without notice and without liability.

Your responsibilities

We make no guarantees, warranties or representations as to the correctness or accuracy of any of the Information on this Site or its possible uses. We assume no liability or responsibility for any errors or omissions in the content of the Site. Should you seek to rely in any way whatsoever upon any content contained on, or the material downloaded from this Site, you do so at your own risk and should obtain appropriate specialist advice before taking, or not taking, action on the basis of the Information.

We assume no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, or use of, the Site and the Information or your downloading of Information. You are responsible for ensuring that the device from which you access our website has suitable anti-virus or security software in place.


Nothing in these Terms and Conditions operate to exclude or limit our liability for any matter for which we are not permitted by law to exclude or limit, or to attempt to exclude or limit, our liability.

Without limiting the previous statement, nothing in these Terms and Conditions limits our liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation.

As these Terms and Conditions govern your access and use of our website, all warranties, conditions and other terms relating to the Site and/or its content (including the Information) which would otherwise be implied by law (whether by statute, common law or otherwise) are excluded.

We will not be liable to you for any loss or damage arising out of or in connection with your use of (or inability to use) the Site or your use of or reliance upon any content on the Site (including the Information), whether in contract, tort (including without limitation negligence), misrepresentation, restitution, under statute or otherwise.

We are only responsible to you for losses that are a natural, foreseeable consequence of our breach of these Terms and Conditions. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Terms and Conditions or your use of this Site.

We will not be liable to you for any losses related to any business of yours including lost data, lost profits, lost revenues or business interruption.

Information you supply to us

We will process any personal data in accordance with our Privacy Policy, but otherwise, any communication or material you transmit to us via the Site by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary. You grant us a world-wide licence to use, store, copy, distribute, display and make available to others anything you transmit and we may use it for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, we are free to use, without compensation to you, any

ideas, concepts, know-how, or techniques contained in any communication you send via the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

Worldwide Products

This Site may contain information on worldwide products and services, not all of which are available in every location. A reference to a product or service on this Site does not imply that such product or service is or will be available in your location. The products referred to on this Site may be subject to different regulatory requirements depending on the country of use and product labelling may differ across countries. Consequently, visitors may be notified that certain sections of this Site are intended only for certain kinds of expert users or only for audiences in certain countries, while product information for a specific country should be verified with the local Aspen organization. You should not construe anything on this Site as a promotion or advertisement for any product or for the use of any product that is not authorized by the laws and regulations of your country of residence.


Nothing on this Site constitutes an invitation or offer to invest or deal in the securities of Aspen Group. In particular, actual results and developments may be materially different from any forecast, opinion or expectation expressed on this Site and the past performance of the price of securities must not be relied on as a guide to their future performance.

Links to this Site

We have not reviewed any or all of the third-party websites which contain links to this Site and is not responsible for the content of any such off-site pages or any other sites linked to the Site. If you wish to link your website to this Site, you may only link to the home page. You may only link to this Site from a website which you own and which complies with all applicable laws. You must not suggest that we have any association with you or that we approve or endorse your website or any of your products or services, unless we expressly agree that you can do so. You may not link to any other pages within this Site without our prior written consent. Quotation or use of one or more portions of this Site without written consent is likewise prohibited, whether on another website or otherwise.

Links to other Sites

Links to third-party sites may be provided for the interest or convenience of visitors to this Site. The terms of use and privacy policy of the third-party site may be different. We accept no liability for links from us to others, and in particular we are not responsible for the accuracy or legality of the content thereof. We accept no liability deriving from a breach or omission in the privacy policies of third parties.


If we become aware that you have violated any of these Terms and Conditions, we may immediately take corrective action, including preventing the user from using our services at any moment and without notice. If we have been injured by your violation we may, in our sole discretion, seek to recover damages from you.


We may at any time revise these Terms and Conditions by updating this posting. Please check this page for changes which have been made to these Terms and Conditions. You are bound by any such revisions and your use of this Site after a change has been posted constitutes your continued acceptance of the amended Terms and Conditions. You should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.


We will not be liable to you if we are prevented or delayed from complying with our obligations under these Terms and Conditions by anything you do or fail to do or as a result of events beyond our reasonable control.

If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court, it will be severed from the rest of these Terms and Conditions which shall remain unaffected.

No delay or failure by us to exercise any powers, rights or remedies under these Terms and Conditions will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them.

Any notice to be given under these Terms and Conditions must be communicated by post, or email to the address most recently notified by the receiving party. Receipt of notice shall be deemed to occur at the time when the notice would in the ordinary course be delivered or transmitted.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

If you are a consumer, the courts of England and Wales will have non-exclusive jurisdiction with respect to any dispute arising under or in relation to them. If you are resident in Scotland you may also bring proceedings in Scotland and if you are resident in Northern Ireland you may also bring proceedings in Northern Ireland. As a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms of Use affects your rights as a consumer to rely on such mandatory provisions of local law.

If you are not a consumer, these Terms of Use (and any non-contractual obligations arising out of or in connection with them) are governed by the law of England and Wales and the courts of England and Wales have exclusive jurisdiction to determine any dispute arising out of or in connection with them (including without limitation in relation to any non-contractual obligations).

Last updated September 2023.

UK-LIDP-09-23-00003 September 2023